Care Guide

Straight talk: no plated jewellery is truly waterproof, whatever anyone claims, and every plated finish wears in time. Treat a Nocta Vince piece right and it stays sharp far longer. Here's how.

Take it off for

  • Showers and baths — soap and hot water dull the finish over time.
  • Pools and the sea — chlorine and salt water are the fastest way to kill any plated finish.
  • The gym — sweat is acidic; friction from reps wears plating at contact points.
  • Sleep — hours of friction against fabric, plus bent links and stressed clasps.

Everyday splashes and rain? It'll shrug those off. Just don't soak it.

The daily habits

  • Last on, first off. Cologne, moisturiser and hair products go on first and dry fully before the jewellery goes on. Spray-through is the most common cause of dulling we see.
  • Wipe after wear. Ten seconds with a soft, dry cloth removes sweat and oils before they sit overnight. A glasses cloth or a clean cotton tee is ideal — avoid kitchen roll, it's wood pulp and it drags on a plated finish.
  • Store it dry. Somewhere dry with the clasp done up, away from bathroom humidity. Don't pile pieces together — stones scratch metal.

Cleaning

Two minutes, whenever it starts to look tired. Warm water — hot from the tap is fine — with a drop of washing-up liquid stirred through it. Drop the piece in for two or three minutes to lift the oils, give it a few gentle passes with a very soft brush, rinse briefly, then pat dry completely before it goes away. Trapped moisture is what dulls a finish in storage.

Warm, not boiling. Brass and cubic zirconia expand at different rates, so repeated boiling puts stress on the settings holding your stones — the one part you really don't want to loosen. Hot tap water does the same cleaning job with none of that.

Never: ultrasonic cleaners, silver dip, jewellery polish, toothpaste, baking soda or anything abrasive. All of them strip rhodium plating.

Earrings

Our studs are 925 sterling silver with hand-set CZ. Same rules apply — keep them dry, wipe after wear — and clean the posts occasionally with a soft cloth. Sterling silver can naturally tarnish if left unworn in open air; keeping them in a closed box or bag stops that.

What's a fault, and what's normal wear

A fault is something wrong with the piece itself — a stone lost from a faulty setting, a clasp that gives out, a piece that turns up damaged. Email ossie@noctavince.co.uk with a photo and your order number and we'll put it right. Your rights under the Consumer Rights Act are honoured in full.

Normal wear is a different thing. Plating thins with time and contact — that's true of every plated piece, ours included, and it isn't a fault. Damage from chlorine, the gym, sleeping in it or harsh cleaners sits on that same side of the line. Everything above is how you slow it down. Full terms on the Returns page.