CONTACT US
Got a question about your order, a piece you've seen, or just want to talk jewellery? We're here.
Email: ossie@noctavince.co.uk
I reply within 24 hours, Monday to Friday.
Instagram: DM @noctavince if you want a faster reply.
Order issues?
Include your order number in the subject line and we'll get it sorted fast.
Something wrong with your piece?
Email us with your order number and a photo of the issue. If we confirm a manufacturing fault within 12 months of delivery, we replace the piece once, free. Your rights under the Consumer Rights Act 2015 sit alongside that and are honoured in full.
Dispatched from our International Fulfilment Centre. Shipping worldwide.
Instagram DM @noctavince is usually faster. Either way you get me, not a helpdesk.