Shipping policy

Last updated: October 2025

Thank you for shopping with Nocta Vince.

We aim to provide fast, secure, and reliable delivery to customers worldwide.

All orders are processed within 1–2 business days after payment confirmation.

We do not ship on weekends or holidays.

During high-volume periods, processing may take slightly longer — if so, we’ll notify you by email.

Please note that delays may occur due to customs or carrier issues beyond our control.

Once your order has shipped, you’ll receive a confirmation email with a tracking number.

Tracking may take 1–2 business days to become active.

Customers are responsible for any import taxes or duties imposed by their country.

We are not liable for delays caused by customs clearance.

If your package is lost in transit, please contact us immediately.

We will assist in tracking or replacing the item once the courier confirms the status.

Please ensure your shipping details are accurate at checkout.

Nocta Vince is not responsible for delays or losses due to incorrect addresses.

If a parcel is returned to us because it was not accepted or collected, we can reship it once.

Repeat non-collections may incur additional shipping fees.

For shipping inquiries, contact support@noctavince.com.

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